Lisa Sotto Tells The Washington Post Timing is Everything When Divulging a Data Breach

When should shoppers hear about hacks? It’s complicated.

The Washington Post

When it comes to informing customers about a data breach, Lisa Sotto tells The Washington Post that being fully informed before telling customers isn’t always possible, given consumer expectations of knowing as quickly as possible. Sotto leads the firm’s global privacy and cybersecurity practice where she focuses on privacy, cybersecurity and records management.