Privacy & Information Security Law Blog

The Government of India’s Ministry of Communications & Information Technology has published three draft rules that would implement the Information Technology Act, 2000. These include: Reasonable Security Practices and Procedures and Sensitive Personal Information; Due Diligence Observed by Intermediaries Guidelines and Guidelines for Cyber Cafe. The first two of these rules could affect international companies that provide digital services or process data in India. The comment period on the rules ends February 28, 2011.

On February 18, 2011, the European Network and Information Security Agency (“ENISA”), an advisory body created to enhance information security in the EU, announced the issuance of its report on cookies, entitled “Bittersweet cookies.  Some security and privacy considerations.”

On February 14, 2011, Senator Patrick Leahy (D-VT), Chairman of the Senate Judiciary Committee, announced the creation of a subcommittee on Privacy, Technology and the Law.  The subcommittee will be chaired by Senator Al Franken (D-MN), and its jurisdiction will include oversight of laws and policies that govern the commercial collection, use and dissemination of personal information.  Senator Franken said, “The boom of new technologies…has also put an unprecedented amount of personal information into the hands of large companies that are unknown and unaccountable to the ...

On February 10, 2011, Representative Bobby Rush (D-Ill.) re-introduced the BEST PRACTICES Act (H.R. 611), which aims to provide consumers with meaningful choices about the collection, use and disclosure of their personal information. As we reported last year, Rush initially introduced the BEST PRACTICES Act in July 2010.  H.R. 611 contains no substantive changes to the original legislation (H.R. 5777), and does not include a Do Not Track mechanism.

In a press release issued today, Rush stated that he does not oppose Do Not Track, contending that “[i]n fact, in order for ...

On February 11, 2011, Representative Jackie Speier (D-Calif.) introduced two pieces of legislation that, in her words, “send a clear message—privacy over profit.” The Do Not Track Me Online Act of 2011 (HR 654), would direct the Federal Trade Commission to promulgate regulations that establish standards for a “Do Not Track” mechanism. The regulations also would require covered entities to disclose their information practices to consumers, and to respect consumers’ choices regarding the collection and use of their information. 

The National Institute of Standards and Technology (“NIST”) has issued draft Guidelines on Security and Privacy in Public Cloud Computing (SP 800-144) (the “Guidelines”) for public comment. The Guidelines provide an overview of the security and privacy challenges pertinent to public cloud computing, and identify considerations for organizations outsourcing data, applications and infrastructure to a public cloud environment. The Guidelines are intended for use by federal agencies. Use in nongovernmental settings is voluntary.

Connecticut’s newly-elected Attorney General George Jepsen recently announced an agreement with Google, Inc. concerning the company’s refusal to comply with a Civil Investigative Demand brought by his predecessor, freshman Senator Richard Blumenthal (D-CT).  According to a January 28, 2011 press release, to facilitate settlement discussions with the Connecticut-led, 40-state coalition, Google will stipulate that “payload data” compiled in 2008 and 2009 “contained URLs of requested Web pages, partial or complete e-mail communications or other information, including confidential and private information” transmitted by individuals across unsecured wireless networks.

On January 28, 2011, the Centre for Information Policy Leadership at Hunton & Williams LLP filed comments with the United States Department of Commerce in which the Centre stressed privacy governance based on data stewardship by accountable organizations.  The Centre was one of a number of organizations that submitted comments in response to the Department of Commerce’s privacy paper, “Commercial Data Privacy and Innovation in the Internet Economy: A Dynamic Policy Framework,” which was released in December 2010.  The theme of today’s comments is similar to that which the Centre suggested earlier this month in its comments responding to the European Commission’s consultation paper.

The Federal Trade Commission announced today that it is extending the deadline for public comments on its December 1, 2010 report, “Protecting Consumer Privacy in an Era of Rapid Change: a Proposed Framework for Businesses and Policy Makers.”  In light of the complex issues raised by the report, a number of organizations requested an extension of the original January 31, 2011 deadline.  Stakeholders now have until February 18, 2011, to submit their comments.

On January 17, 2011, the Centre for Information Policy Leadership at Hunton & Williams LLP (the “Centre”) released a response to the European Commission’s consultation paper, “A comprehensive approach on personal data protection in the European Union.”  In its response, prepared by Richard Thomas, former UK Information Commissioner and Global Strategy Advisor of the Centre, the Centre calls for a modernized European framework for data protection that addresses the realities of the digital age.

On January 14, 2011, the European Network and Information Security Agency (“ENISA”), which was created to enhance information security within the European Union, published a report entitled “Data breach notifications in the EU” (the “Report”).

Currently, there is wide debate throughout the EU regarding data breach notification requirements.  The debate stems from recent high-profile data breach incidents and the introduction of mandatory data breach notification requirements for telecommunication service providers imposed by EU Directive 2009/136/EC (amending EU Directive 2002/58/EC, the “e-Privacy Directive”), which must be integrated into EU Member States’ national laws by May 25, 2011.  The goal of the Report is to assist Member States, regulatory authorities and private organizations with their implementation of data breach notification policies.

On January 12, 2011, Adobe Systems Incorporated (“Adobe”) announced in its Adobe Flash Platform Blog that it is working with browser vendors to integrate control features into browser user interfaces that will allow users to more easily control local shared objects (“LSOs”) on their computers.  Local shared objects, often referred to as Flash cookies, store information about online activity, including things like browsing history, login details and preferences.  In August 2010, we reported on several lawsuits that had been filed against online advertising networks for, among other things, using Flash cookies to re-create deleted browser cookies.

In late December 2010, consumers filed two class action lawsuits against Apple Inc., claiming that several applications they downloaded from Apple’s App Store sent their personal information to third parties without their consent.  Specifically, the consumers claim that Apple allowed third party advertising networks to follow user activity through the Unique Device Identifiers that Apple assigns each device that downloads applications.  The complaint, filed in the U.S. District Court for the Northern District of California, also named several application developers such as Pandora and The Weather Channel as co-defendants.

Early this week, the Article 29 Working Party issued its December 16, 2010 Opinion on applicable law, providing guidance on the scope of EU data protection law and the practical implications of Article 4 of the EU Data Protection Directive (95/46/EC, the “Directive”).

The purpose of the Working Party’s Opinion 8/2010 (the “Opinion”) is twofold.  First, it intends to clarify the current scope of EU data protection law with regard to the processing of personal data within and outside the European Economic Area (the “EEA”).  The clarifications by the Working Party are aimed at enhancing legal certainty for data controllers, providing a clearer framework for individuals and stakeholders and avoiding legal loopholes and potential conflicts between overlapping national data protection laws.  Throughout the Opinion, practical examples are used to demonstrate the clarifications, such as in the context of centralized HR databases, geolocation services, cloud computing and online social networks.  Furthermore, in light of the general revision of the EU data protection framework, the Opinion includes suggestions to improve the existing applicable law provisions in the EU Data Protection Directive.

The Centre for Information Policy Leadership at Hunton & Williams has issued the following statement about the U.S. Department of Commerce’s “Green Paper” released on December 16:

The Centre for Information Policy Leadership congratulates the Department of Commerce on the release of its Green Paper, entitled “Commercial Data Privacy and Innovation in the Internet Economy: A Dynamic Policy Framework,” and commends the Department for the extensive outreach and research it conducted to inform the document. 

On December 14, 2010, the United States Court of Appeals for the Sixth Circuit ruled in United States v. Warshak that a “subscriber enjoys a reasonable expectation of privacy in the content of emails” stored, sent or received through a commercial internet service provider (“ISP”).  According to the court, the government must have a search warrant before it can compel a commercial ISP to turn over the contents of a subscriber’s emails.

In 2008, a jury sitting in the Southern District of Ohio convicted defendants Steven Warshak, Harriet Warshak and TCI Media, Inc. of various crimes relating to defrauding customers of Berkeley Premium Nutraceuticals, Inc.  Before trial, Warshak’s motion to exclude thousands of emails that the government obtained from his ISP was denied.  The defendants appealed their convictions, arguing that the government’s warrantless seizure of Warshak’s private emails violated the Fourth Amendment’s prohibition on unreasonable searches and seizures.

As previously reported, on December 16, 2010, the U.S. Department of Commerce released its Green Paper “aimed at promoting consumer privacy online while ensuring the Internet remains a platform that spurs innovation, job creation, and economic growth.”

During a press teleconference earlier that morning announcing the release of the Green Paper, Secretary Gary Locke commented on the Green Paper’s recommendation of adopting a baseline commercial data privacy framework, or a “privacy bill of rights,” built on an expanded, revitalized set of Fair Information Practice Principles (“FIPPs”).  He indicated that baseline FIPPs would respond to consumer concerns and help increase consumer trust.  The Secretary emphasized that the Department of Commerce would look to stakeholders to help flesh out appropriate frameworks for specific industry sectors and various types of data processing.  He also noted that the agency is soliciting comments on how best to give the framework the “teeth” necessary to make it effective.  The Secretary added that the Department of Commerce is also open to public comment regarding whether the framework should be enforced through legislation or simply by conferring power on the Federal Trade Commission.

Adam Kardash from Heenan Blaikie LLP in Canada reports that Bill C-28, the Fighting Internet and Wireless Spam bill, received Royal Assent on December 15, 2010.  The centerpiece of the Act are prohibitions aimed at preventing spam, but the law also includes regulations to combat phishing and protect users from online malware.  Specifically, among other things, the legislation would prohibit:

• sending commercial electronic messages (including emails and text messages) without consent (subject to certain limited exceptions);
• altering transmission data on email messages; and
• the installation of computer programs without express consent.

On December 10, 2010, Senior Advisor to U.S. Senator John Kerry (D-Mass.), Daniel Sepulveda, briefed the Centre for Information Policy Leadership at Hunton & Williams LLP (the “Centre”) members on Senator Kerry’s forthcoming privacy legislation.  The bill, which will be introduced next Congress, aims to establish a regulatory framework for the comprehensive protection of individuals’ personal data that authorizes rulemakings by the Federal Trade Commission.

The Yomiuri Shimbun has been following a story regarding the November 25, 2010, release by a Tokyo publisher of a book containing Tokyo Metropolitan Police Department anti-terrorism documents that were leaked on the Internet in October.  According to reports, the book (“Leaked Police Terrorism Info: All Data”) contains 469 pages of unedited personal information of foreign residents who are being monitored by Japanese authorities, as well as the names of the police officers involved in the cases and individuals who have cooperated with police investigations.  On November 29, a ...

On December 7, 2010, Microsoft announced in a blog post that Internet Explorer 9 will feature a new “opt-in mechanism” and “Tracking Protection Lists” to help consumers control tracking of their online activity.  Since the Federal Trade Commission released its privacy report last week, there has been considerable debate regarding consumer protection on the Internet, especially with respect to the “Do Not Track” concept.  Microsoft’s blog post states, “We believe that the combination of consumer opt-in, an open platform for publishing of Tracking Protection ...

On December 1, 2010, the German Federal Ministry of the Interior (the “BMI”) issued a paper entitled “Data Protection on the Internet,” which contains a draft law to protect against particularly serious violations of privacy rights online.

Regulation of Geo Data Services

The BMI’s paper was developed in context of recent discussions regarding the regulation of geo data services.  A draft data protection code for geo data services (the “Code”), prepared by businesses under the leadership of the German Federal Association for Information Technology, Telecommunications and New Media (“BITKOM e.V.”), was also published on December 1, and now will be assessed by the BMI.

In its paper, the BMI rejects the adoption of a specific law to regulate services such as Google Street View.  The BMI believes that, to the extent service providers implement sufficient technical and organizational measures to protect data, statutory regulation is not necessary.

On December 2, 2010, discussions about privacy continued at a hearing on “Do Not Track Legislation: Is Now the Right Time?” held by the U.S. House of Representatives Committee on Energy and Commerce, Subcommittee on Commerce, Trade and Consumer Protection.  The hearing focused on a variety of consumer privacy issues, including the implications and challenges of a Do Not Track mechanism, the consumer’s desire for more control over the collection and use of their data and tracking practices, and the need to preserve an advertising supported Internet that promotes economic growth through online business.

On December 1, 2010, the European Parliament hosted a Privacy Platform on the European Commission’s recent Communication proposing “a comprehensive approach on personal data protection in the European Union,” which is aimed at modernizing the current EU data protection framework.

The panel, hosted by European Parliament Member Sophie in ‘t Veld, included:

• The Head of Cabinet of the European Commission’s Commissioner for Justice, Fundamental Rights and Citizenship, Martin Selmayr (in Commissioner Viviane Reding’s absence);
• The Chairman of the Article 29 Working Party, Jacob Kohnstamm; and
• The European Data Protection Supervisor, Peter Hustinx.

The Platform was very well attended, bringing together a wide range of stakeholders from both the public and private sectors.

On December 1, 2010, the Federal Trade Commission released its long-awaited report on online privacy entitled “Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers.”  Observers expected the report to address the concept of privacy by design, the burdens placed on consumers to read and understand privacy notices and make privacy choices, the provision of individual access to personal data and the rights of consumers with respect to Internet tracking.  The FTC report introduces a privacy framework to “establish certain common assumptions and bedrock protections on which both consumers and businesses can rely as they engage in commerce.”  It includes the following elements:

David Vladeck, Director of the FTC’s Division of Consumer Protection, this morning previewed the long-awaited FTC report that sums up months of discussion regarding the future of privacy regulation in the United States and examines the viability of a Do Not Track mechanism.  Vladeck indicated at the Consumer Watchdog Policy Conference that the existing privacy framework in the U.S. is not keeping pace with new technologies.  In addition, he stated that the pace of industry self-regulation, while constructive, has been too slow.  According to Vladeck, the report will address several major themes, including the following:

On November 19, 2010, the UK Information Commissioner’s Office (the “ICO”) announced that Google has signed an undertaking committing it to improve its data processing practices.  The undertaking follows an ICO investigation into the collection of payload data by Google Street View cars in the UK.  Google’s Senior Vice President, Alan Eustace, signed the undertaking on behalf of Google, Inc.

On November 15, 2010, the Centre for Information Policy Leadership filed comments with the Department of Commerce in response to the Department’s Notice of Inquiry (“NOI”) on the Global Free Flow of Information on the Internet.  The NOI was issued pursuant to an examination by the Department’s Internet Policy Task Force of issues related to restrictions on information flows on the Internet.  The NOI poses wide-ranging questions related to why such restrictions were instituted; the impact restrictions may have on innovation, economic development, global trade and investment; and how best to deal with any negative effects.  In the NOI, the Department acknowledges the benefits that businesses, emerging entrepreneurs and consumers derive from the ability to transmit information quickly and efficiently both domestically and internationally.  It also recognizes the integral role the free flow of information plays in promoting economic growth and democratic values essential to free markets and free societies.  The Department also articulated goals such as helping industry and other stakeholders operate in diverse Internet environments, and identifying policies that will advance economic growth and create job opportunities for Americans.

On November 10, 2010, the American Bar Association’s Section of Antitrust Law’s International Committee and Corporate Counseling Committee hosted a webinar on “Regulating Privacy Across Borders in the Digital Age: An Emerging Global Consensus or Vive la Difference?”.  A panel of senior officials and private sector experts provided insights on emerging cross-border data privacy and security issues.  Hunton & Williams partner Lisa Sotto was tapped to moderate an outstanding panel which included Billy Hawkes, Commissioner, Office of the Data Protection Commissioner ...

In a move toward implementation of the EU e-Privacy Directive, on November 3, 2010, the Dutch Minister of Economic Affairs submitted a bill to the Dutch Parliament that would amend the Dutch Telecommunications Act to obligate telecom and internet service providers to provide notification of data security breaches, and require consent for the use of cookies (the “Bill”).

The proposed Bill would require telecom and internet service providers to notify the Dutch Telecom Authority (the “OPTA”) without delay in the event of a security breach involving personal data.  They also would be required to notify affected individuals without delay if the breach is likely to have an adverse effect on the protection of their personal data.  The Bill does not affect initiatives to introduce a broader data breach notification regime applicable to other industries outside the telecom sector.  The Dutch Minister of Justice recently stated that he expects to issue a proposal to implement a more general data breach notification law in 2011.

Earlier today, a Department of Commerce official briefed Hunton & Williams and Centre for Information Policy Leadership representatives on the Department’s forthcoming “Green Paper” on privacy.  On November 12, 2010, Telecommunications Reports Daily published an article based on information obtained from an unofficial, pre-release draft version of the Green Paper.  It remains to be seen which portions of the leaked draft ultimately will survive the interagency approval process currently underway.  The Department of Commerce representative emphasized that the content of the draft Green Paper currently undergoing review is consistent with Assistant Secretary of Commerce Larry Strickling’s October 27, 2010, speech in Jerusalem.  In his speech, Secretary Strickling explained that the Department is calling it a “Green” Paper, “not because of its environmental impact, but because it contains both recommendations and a further set of questions on topics about which [the Department] seek[s] further input.”

As the EU released new data protection proposals recommending stricter controls on individual online privacy, Hunton & Williams Brussels counsel Wim Nauwelaerts appeared on BBC TV and spoke to the Associated Press and The New York Times.  The articles also were featured globally in Forbes Magazine, Bloomberg Businessweek, CNBC, The International-Herald Tribune, The Parliament Magazine and other media sources.  London partner Bridget Treacy spoke with The Wall Street Journal, and the firm’s practice head Lisa Sotto spoke with The Washington Post.

Representative Rick Boucher (D-VA), current head of the House Subcommittee on Communications, Technology and the Internet, lost his reelection bid yesterday to Republican Morgan Griffith, the Majority Leader of the Virginia House of Delegates.  Representative Boucher, widely recognized and respected for his legislative efforts in the areas of technology, telecommunications and privacy law, co-authored the CAN-SPAM Act and also introduced draft privacy legislation earlier this year.  Congressman Boucher’s defeat leaves the House Subcommittee on Communications, Technology and the Internet panel without its top Democrat, and it is unclear who will fill that leadership vacancy.

The UK Information Commissioner’s Office (“ICO”) has announced the outcome of its investigation into the collection of payload data by Google Street View cars in the UK.  The ICO has concluded that there was a “significant breach” of the UK Data Protection Act in that “the collection of this information was not fair or lawful and constitutes a significant breach of the first principle [of the Act].”

While the ICO has the power to impose monetary penalties for serious breaches of the Act, capped at £500,000 per breach, in this case the ICO has determined that the appropriate course is to secure an undertaking from Google, requiring it to implement additional data protection safeguards.

The White House recently announced on its official blog that the National Science and Technology Council’s Committee on Technology has launched a new Subcommittee on Privacy and Internet Policy.  The subcommittee will be co-chaired by a representative from the Department of Commerce and the Department of Justice and will include representatives from over a dozen other departments and federal agencies, such as the Department of Health and Human Services and the National Security Council.  The goal of the subcommittee is to “develop principles and strategic directions” that will foster “consensus in legislative, regulatory, and international Internet policy realms.”  Some of these principles include “facilitating transparency, promoting cooperation, empowering individuals to make informed and intelligent choices, strengthening multi-stakeholder governance models, and building trust in online environments.”

The International Conference of Data Protection and Privacy Commissioners is convening in Jerusalem.  Appropriately, given the ancient history of the host city, the conference theme is “Privacy: Generations.”  The debate on Day One has drawn on the founding principles of data protection, but also has heavily focused on the future challenges in safeguarding the fundamental rights of privacy and data protection in a world of ubiquitous computing and social networking.

The tone was set in the opening plenary when Dr. Yuval Steinitz, the Israeli Minister of Finance, reminded us of the key tensions in privacy policy.  While privacy may be a fundamental tenet of every democracy, individual cultures must make choices between the competing values of privacy and security, and privacy and transparency.  The balance between these values, and the priority given to one over the other, will shift over time and from one culture to another.  The conference provides a timely opportunity to reassess where that balance currently lies, and what balance may be appropriate in the near future.

As reported in Hunton & Williams' Employment & Labor Perspectives blog:

A recent New York state trial court decision, Romano v. Steelcase Inc., et al., is representative of a recent trend of parties seeking, and courts permitting, discovery of information on social networking sites such as Facebook and MySpace.  Rejecting the plaintiff’s privacy concerns, the Romano court held that such information is discoverable because the plaintiff’s damages are at issue.  The court ordered the release of the plaintiff’s postings, pictures and other information on the social networking sites.

On October 19, 2010, Federal Trade Commissioner Julie Brill indicated that the FTC’s forthcoming behavioral advertising report will recommend a self-regulatory framework, as opposed to new legislation, to help protect consumers’ privacy.  Mediapost.com reported that Ms. Brill offered suggestions on improving privacy practices with respect to Internet advertising, such as by providing “consistent and simplified notice about online tracking and ad-serving,” and that such notice should focus more on the unexpected or non-obvious uses of data (such as an e-commerce company’s transfer of consumers’ addresses to shipping companies).

In November 2009, the French Secretary of State in charge of the digital economy, Nathalie Kosciusko-Morizet, launched a wide-ranging campaign designed to secure the “right to be forgotten” on the Internet (“droit à l’oubli”).  The main objectives of the initiative were to: (1) educate Internet users about their exposure to privacy risks on the Internet; (2) encourage professionals to adopt codes of good practice and to develop privacy-enhancing tools; and (3) foster data protection and the right to be forgotten at both the national and EU level.

On September 20, 2010, the German government under the leadership of the Federal Minister of the Interior held a summit on “Digitization of Cities and States - Opportunities and Limits of Private and Public Geo Data Services.”  Approximately 50 experts attended, including the Federal Minister of Food, Agriculture and Consumer Protection, the Federal Minister of Justice and representatives from various companies, such as Deutsche Telekom, Google, Microsoft, Apple Inc., OpenStreetMap and panogate.  Numerous data protection authorities attended as well, including the Federal Commissioner for Data Protection and Freedom of Information, the Chair of the Düsseldorfer Kreis and the DPA of Hamburg.  The discussions at the summit were based on a discussion paper issued by the Federal Minister of the Interior.

According to a press report dated October 2, 2010, the German state data protection authorities responsible for the private sector (also known as the “Düsseldorfer Kreis”) continue to consider the use of Google Analytics on company websites to be illegal.  The Düsseldorfer Kreis reached this decision at a recent meeting of its Telemedia working group.  The group has indicated that it hopes to continue negotiations with Google.  Dr. Alexander Dix, the Berlin Commissioner for Data Protection and Freedom of Information who was interviewed on this issue, stated that although ...

On September 15, 2010, New York State Attorney General Andrew Cuomo announced a $100,000 settlement with EchoMetrix, a developer of parental control software that monitors children’s online activity.  The settlement comes one year after the Electronic Privacy Information Center (“EPIC”) alleged in a complaint to the Federal Trade Commission that EcoMetrix was deceptively collecting and marketing children’s information.

The United States Court of Appeals for the Seventh Circuit has rejected a defendant’s argument that the Wiretap Act’s prohibition on interception of communications applies only to an acquisition that is contemporaneous with the communication.  In United States v. Szymuszkiewicz, No. 07-CR-171 (7th Cir. Sept. 9, 2010), the defendant faced criminal charges under the Wiretap Act for having implemented an automatic forwarding rule in his supervisor’s Outlook email program that caused the workplace email server to automatically forward him a copy of all emails addressed to his supervisor.  The defendant argued that (i) the forwarding happened only after the email arrived at its intended destination and was thus not contemporaneous with the communication, (ii) the Wiretap Act prohibits only unauthorized contemporaneous interceptions (i.e., only interceptions of communications “in flight” as opposed to communications at rest or in storage), and (iii) only the Stored Communications Act applies to unauthorized access to non-contemporaneous communications.

On September 2, 2010, police in New Zealand issued a statement to confirm that there was no evidence Google committed a criminal offense in relation to the data it collected from unsecured WiFi networks during the Street View photography capture exercise.  The case has now been referred back to the New Zealand Privacy Commissioner.  A spokesperson from the New Zealand police force took the opportunity to underline the need for Internet users to make sure that security measures are properly implemented when using WiFi connections in order to prevent their information from being improperly accessed.

On August 18, 2010, a complaint was filed in the U.S. District Court for the Central District of California, alleging that Specific Media, Inc. violated the Computer Fraud and Abuse Act, as well as state privacy and computer security laws, by failing to provide adequate notice regarding its online tracking practices.  The suit, brought by six web users, seeks class action status and over $5 million in damages, and cites Specific Media’s use of Flash cookies to re-create deleted browser cookies as one of the offending practices.

As we recently reported, the FTC expressed its opposition to a move by creditors of bankrupt XY Magazine to acquire personal information about the magazine’s subscribers, on the grounds that such a transfer would contravene the magazine’s privacy promises and could violate the Federal Trade Commission Act.  The magazine, which catered to a young gay audience, had a website privacy policy that asserted   “[w]e never give your info to anybody” and “our privacy policy is simple: we never share your information with anybody.”  Readers who submitted online profile information were told that their information “will not be published.  We keep it secret.”  The personal information at issue included the names, postal and email addresses, photographs and online profiles of more than 500,000 users.

BBC News is reporting that privacy was a major topic at this year’s Hackers on Planet Earth (“HOPE”) conference that was held in New York in July.  Participants spoke to the BBC about privacy vulnerabilities that they have discovered on various Internet sites.  For example, one participant discussed how GPS data embedded in digital photos users post online, combined with other information available in the photos and on the Internet, may reveal the exact locations where the users work, live and travel, as well as users’ real-time locations.  Participants explained that their ...

In a statement released on July 29, 2010, the UK Information Commissioner's Office ("ICO") has found that the information collected by Google from unsecured WiFi networks during the Street View photography capture exercise "does not include meaningful personal details that could be linked to an identifiable person."  This follows an assessment carried out by the ICO on a sample of the data in question at Google's London offices.

In the latest chapter of the Federal Trade Commission’s ongoing efforts to promote consumer privacy with respect to online behavioral advertising, FTC Chairman Jon Leibowitz has reportedly suggested that the FTC may propose a Do Not Track Registry.  The registry would be similar to the FTC’s popular Do Not Call Registry, which allows consumers to opt-out of many types of telemarketing calls, but registration on the Do Not Track Registry would not stop online advertisements.  Instead, it would prevent those advertisements from being targeted to users based on their prior online ...

On July 27, 2010, Senator John Kerry (D-Mass.) announced his intention to introduce an online privacy bill to regulate the collection and use of consumer data.  “Our counterparts in the House have introduced legislation and I intend to work with Senator Pryor and others to do the same on this side with the goal of passing legislation early in the next Congress,” Kerry said in a prepared statement.  Senator Kerry is the Chairman of the Commerce Subcommittee on Communications, Technology, and the Internet.  He indicated that his bill would go beyond the regulation of targeted ...

On July 14, 2010, the Article 29 Working Party issued a press release regarding its findings on the implementation of the European Data Retention Directive (Directive 2006/24/EC).  The findings, compiled in a report to be contributed to the European Commission’s forthcoming evaluation of the Directive, indicate that the obligation to retain all telecom and Internet traffic data is not being applied correctly or uniformly across the EU Member States.  Specifically, the Working Party’s press release states that service providers retain and share data in ways contrary to the Directive.  The Working Party further noted that Member States’ reluctance to provide statistics on the use of retained data limits the ability to verify the value of data retention practices.

On July 21, 2010, a coalition of 38 states sent a letter to Google demanding more information about the company’s collection of data from unsecured wireless networks by its Google Street View vehicles.  The letter was sent by Connecticut Attorney General Richard Blumenthal on behalf of the executive committee of a multistate working group investigating Google Street View practices.  As we reported on June 22, Blumenthal has spearheaded the nationwide investigation into Google Street View.  Among other things, the letter asks Google to identify who was responsible for the software code that allowed the Street View cars to collect data broadcast over Wi-Fi networks, and for a list of states where unauthorized data collection occurred.  The letter also asks Google for details regarding whether any of the data was disclosed to third parties or used for marketing purposes.

On July 19, 2010, Representative Bobby Rush (D-Ill.) introduced a bill "to foster transparency about the commercial use of personal information" and "provide consumers with meaningful choice about the collection, use and disclosure of such information."  The bill, cleverly nicknamed the "BEST PRACTICES Act", presumably intends to set the standards for the use of consumer personal information by marketers.  A similar bill was introduced by Representatives Boucher and Stearns in early May.  Although both proposals would require opt-out consent for online behavioral advertising ...

David Vladeck, Director of the FTC’s Bureau of Consumer Protection, recently sent a letter to creditors of XY Magazine, warning that the creditors’ acquisition of personal information about the debtor’s subscribers and readers in contravention of the debtor’s privacy promises could violate the Federal Trade Commission Act (“FTC Act”).

On June 21, 2010, the French Data Protection Authority (the “CNIL”) published its Opinion on a new security bill, the Loi d'orientation et de programmation de la performance de la sécurité intérieure (referred to as “LOPPSI”), which was adopted by the French National Assembly on February 16, 2010, and recently amended by the Senate's Commission of Laws on June 2, 2010.

In a recently published decision rendered on June 16, 2010, the Frankfurt am Main Higher Regional Court ruled that an Internet access provider may store IP addresses for seven days, and therefore, customers have no right to demand immediate deletion of their IP addresses.  The Court’s ruling upheld a decision originally rendered by the regional court of Darmstadt.

The claimant had requested that Deutsche Telekom AG delete the dynamic IP address assigned and stored for each Internet session immediately upon disconnection by a user.  Up to that point, the Internet provider had been retaining IP addresses for 80 days after each billing cycle.  In June 2007, the lower court granted the claimant request, imposing a maximum retention period of seven days for IP addresses.  The Internet provider reduced its IP address retention period accordingly, based on an agreement with the German federal data protection authority.

On July 7, 2010, the UK Information Commissioner’s Office published a new code of practice for the collection of personal data online.  Launching the new code at a data protection conference, UK Information Commissioner Christopher Graham said, “the benefits of the internet age are clear: the chance to make more contacts, quicker transactions and greater convenience.  But there are risks too.  A record of our online activity can reveal our most personal interests.  Get privacy right and you will retain the trust and confidence of your customers and users; mislead consumers or collect information you don’t need and you are likely to diminish customer trust and face enforcement action from the ICO.”

Bret Taylor, the Chief Technology Officer of Facebook, announced this week on the Facebook Blog that the company will enhance privacy protections pertaining to third-party applications.  When a Facebook user logs into a third-party application with his or her Facebook account, the application will only be able to access the public parts of the user’s Facebook profile.  If the application wants to access private sections of a user’s Facebook profile, the application has to explicitly ask the Facebook user for permission.  For example, if a greeting card application wants to ...

On June 17, 2010, the French data protection authority (the “CNIL”) reported that it had conducted an on-site investigation at Google on May 19 to examine activities by Google’s Street View cars.  This investigation followed Google’s May 14 announcement that it had inadvertently captured Wi-Fi signals emitted in locations where its vehicles were taking photos.

Twitter has agreed to settle Federal Trade Commission charges that it deceived consumers and put their privacy at risk by failing to safeguard their personal information.  The charges stem from alleged lapses in the company’s data security that permitted hackers to access tweets that users had designated as private and to issue phony tweets from the accounts of some users, including then-President-elect Barack Obama.  According to the FTC’s complaint (main document, exhibits), these attacks on Twitter’s system were possible due to a failure to implement reasonable ...

Connecticut Attorney General Richard Blumenthal recently announced that his office will lead a multistate investigation into the “deeply disturbing” unauthorized collection of personal data from wireless computer networks by Google’s Street View cars.  Attorney General Blumenthal noted that Google “must provide a complete and comprehensive explanation of how this unauthorized data collection happened, why the information was kept if collection was inadvertent and what action will prevent a recurrence.”  A significant number of states are expected to ...

On May 26, 2010, the court in Crispin v. Christian Audigier, Inc. quashed portions of subpoenas seeking the disclosure of private messages sent through Facebook and MySpace.  The court left open the question of whether Crispin’s wall postings and comments should be disclosed pending a more thorough review of his online privacy settings.

On May 25, 2010, two privacy-related bills were introduced in the Parliament of Canada: the Fighting Internet and Wireless Spam Act (“FISA” or Bill C-28) and the Safeguarding Canadians’ Personal Information Act (Bill C-29) amending the Personal Information Protection and Electronic Documents Act (“PIPEDA”).

Bill C-29 is the long-awaited government response to the five-year mandatory review of PIPEDA.  The centerpiece of the bill is a new disclosure provision for security breaches related to personal information.  Key elements in the security breach notification proposal include:

• Any “material breach of security safeguards involving personal information” would have to be reported to the Privacy Commissioner of Canada.
• A determination of whether the breach is “material” would be made by the entity, based on the sensitivity of the information, the number of individuals affected and whether there is a systemic problem.
• Notification would have to be made “as soon as feasible” individuals affected by the breach “if it is reasonable in the circumstances to believe that the breach creates a real risk of significant harm to the individual.”
• A determination of whether there is a “real risk” would be made by the entity, based on the sensitivity of the information and the probability that the personal information has been, is being or will be misused.

In a letter to the U.S. Federal Trade Commission dated May 26, 2010, the Article 29 Working Party expressed concerns regarding the retention and anonymization policies of Google, Yahoo! and Microsoft.  Specifically, the Working Party requested that the FTC examine the compatibility of the three search engine providers’ actions with provisions of Section 5 of the FTC Act which prohibits unfair or deceptive trade practices.

“The Department of Commerce is back.”  With those words Cameron Kerry, General Counsel of the U.S. Department of Commerce, made it clear the Department intends to take a leading role in shaping domestic privacy policy and representing U.S. privacy interests in international discussions.  The announcement was made at the May 7, 2010, Department of Commerce symposium, “A Dialogue on Privacy and Innovation,” where the mostly business audience welcomed Mr. Kerry’s declaration with great enthusiasm.

On May 4, 2010, Congressmen Rick Boucher (D-VA) and Cliff Stearns (R-FL) introduced draft legislation designed to protect the privacy of personal information both on the Internet and in offline contexts.

The legislation would apply to any “covered entity,” which is defined as “a person engaged in interstate commerce that collects data containing covered information.”  The term “covered information” is very broad and includes, but is not limited to, an individual’s first name or initial and last name, a postal address, a telephone number or an email address.  Government agencies and entities that collect covered information from fewer than 5,000 individuals in any 12-month period (and do not collect sensitive information) would not be considered “covered entities” for purposes of the law.

Legislators at the federal and state levels are urging social networking websites to enhance privacy protections available to their users.  On April 27, 2010, four U.S. Senators wrote a letter to Facebook’s CEO expressing “concern regarding recent changes to the Facebook privacy policy and the use of personal data on third party websites.”  The letter urged Facebook to provide opt-in mechanisms for users, as opposed to lengthy opt-out processes, and highlighted default sharing of personal information, third-party advertisers’ data storage and instant personalization features as three areas of concern.

On April 20, 2010, the Department of Commerce (“DOC”) issued a Notice of Inquiry to solicit public feedback “on the impact of current privacy laws in the United States and around the world on the pace of innovation in the information economy.”  The aim is to understand “whether current privacy laws serve consumer interests and fundamental democratic values.”  To this end, the DOC poses a number of questions, including:

• Is the notice and choice approach to consumer privacy outmoded?  Would consumers be better served by a “use-based” model?
• How does compliance with ...

On April 19, 2010, the Privacy Commissioner of Canada, Jennifer Stoddart, and the heads of nine other international data protection authorities took part in an unprecedented collaboration by issuing a strongly worded letter of reproach to Google’s Chief Executive Officer, Eric Schmidt.  The joint letter, which was also signed by data protection officials from France, Germany, Ireland, Israel, Italy, the Netherlands, New Zealand, Spain and the United Kingdom, highlighted growing international concern that “the privacy rights of the world’s citizens are being forgotten as Google rolls out new technological applications.”

On April 8, 2010, the Digital Economy Act (the “Act”), containing provisions relating to online copyright infringement, network infrastructure and digital safety, became law in the UK.  The Act’s main provisions include:

• new duties for the Office of Communications (the UK’s communications regulator), to report every three years on issues such as the UK’s communications infrastructure and Internet domain name registration;
• additional obligations on Internet Service Providers (“ISPs”) that seek to reduce online copyright infringement;
• increased penalties for online copyright infringement; and
• intervention powers with respect to Internet domain registries.

The Department of Commerce (“DOC”) will be holding a public meeting on May 7, 2010, in Washington, D.C., to listen to stakeholders’ views on privacy policies in the United States.  This session is part of a broader inquiry by the DOC’s newly created Internet Policy Task Force “whose mission is to identify leading public policy and operational challenges in the Internet environment.”  The DOC’s National Telecommunications and Information Administration and the International Trade Administration will issue a notice of inquiry to look at the nexus between innovation ...

Following up on our previous post on the sentencing of three Google executives by an Italian court, the New York Times reports that an 111-page explanation of the verdict has been released.  Judge Oscar Magi found that Google had an obligation to make users more aware of its EU privacy policies, and cited Google’s active marketing of its Google Video site as indicative of the company’s profit motive for not removing the video sooner.

In the wake of recent amendments to the German Federal Data Protection Act, the German Federal Ministry of the Interior (the Bundesinnenministerium des Innern) is working on a draft law on special rules for employee data protection.  The draft law is intended to provide clarification on some issues that were not addressed fully in the amendments that entered into force on September 1, 2009.  The Ministry’s overarching considerations are set forth in a key issues paper that was published April 1, 2010.

Today three advocacy organizations filed a complaint with the Federal Trade Commission (“FTC”), demanding that it investigate and impose drastic requirements on entities involved in online data analytics and behavioral advertising.  In their complaint, the U.S. Public Interest Research Group (“U.S. PIRG”), the Center for Digital Democracy and the World Privacy Forum target Google, Yahoo!, BlueKai, PubMatic, TARGUSinfo and others for allegedly participating in what the U.S. PIRG terms a “Wild West” of online collection and auctioning of data for marketing purposes.

Demos, an independent UK-based think tank, has published a report describing the views of a cross-section of British people on how their personal data are used by the public and private sectors.  Private Lives: A People’s Inquiry Into Personal Information (the “Report”) was researched in the context of the UK Information Commissioner’s Office’s consultation on the Personal Information Online Code of Practice.  The Information Commissioner called for industry and research groups to provide context for the new Code of Practice. “What emerges from the study is a fascinating picture of a public who certainly care about information rights, but who are by no means hysterical about perceived threats to liberty or privacy,” observed UK Information Commissioner Christopher Graham.

On March 30, 2010, the New Jersey Supreme Court ruled for the former employee in Stengart v. Loving Care Agency, Inc. on the employee’s claim that state common privacy law protected certain of her emails from review by the employer.

In a landmark holding, the Israeli Supreme Court restricted the unmasking of an anonymous defendant on an online defamation case, holding that online anonymity is a constitutional right derived from the right to privacy and free speech.

Provisions of the FTC’s revised rule that regulate advertisements for free credit reports become effective April 2, 2010.  As required by the Credit CARD Act of 2009, the FTC promulgated the revised rule on February 22, 2010, to prevent the deceptive marketing of free credit reports by companies that required consumers to sign up for paid products and services such as credit monitoring in order to receive the reports. 

On March 17, 2010, the French Data Protection Authority (the “CNIL”) published a report concerning on-site inspections and outlined its objectives for the coming year.  In the report, which was adopted on February 18, 2010, the CNIL indicated that it intends to conduct at least 300 on-site inspections throughout France in 2010, with a special focus on the following issues:

• ensuring compliance with CNIL decisions, in particular the CNIL’s standards for simplified notifications;
• verifying that data controllers comply with the technical recommendations defined in their registration forms; and
• assessing the effectiveness of data protection officers within organizations.

The Wall Street Journal is reporting that outgoing FTC Commissioner Pamela Jones Harbour criticized technology companies for publicly exposing consumer data, particularly during the rollout of new products.  Ms. Harbour lamented that companies do not take consumer privacy seriously.  She singled out the launch of Google Buzz as irresponsible conduct by “one of the greatest technology leaders of our time.”  Consumer advocates raised alarm when Google Buzz initially established Google Gmail users’ social network connections automatically based on the users’ email and chat contacts, and made that list public by default.  Ms. Harbour reiterated the advocates’ sentiment by stating that, from the time the product launched, consumers rather than Google should have decided whether or not to subscribe to the features that could expose their contact data.  Soon after the launch, Google changed the defaults to allow users more control.  Google put forth a conciliatory message, stating that user transparency and control are top priorities for the company and that Google is continuing to improve Buzz based on the feedback the company receives.

On March 9, 2010, the Federal Trade Commission announced that LifeLock, Inc., has agreed to pay $12 million to settle charges of deceptive advertising related to its identity theft protection services.  The FTC and the attorneys general of 35 states obtained the coordinated settlement pursuant to charges that LifeLock made false representations regarding the effectiveness of the protection its services offer consumers.  The FTC alleged that, contrary to assertions made in LifeLock’s advertisements, its products provide no protection from the most common form of identity ...

On March 2, 2010, the German Federal Constitutional Court ruled that the mass storage of telephone and Internet data for law enforcement purposes is unlawful in its current form.

Since 2008, the challenged law has required telecom companies to retain data from telephone, email and Internet traffic, as well as mobile phone location data, for six months.  This information may be retrieved for law enforcement and safety purposes.  Constitutional claims were brought before the Court by nearly 35,000 citizens, representing the largest mass claim proceeding in German history. 

In February 24, 2010, an Italian court in Milan found three Google executives guilty of violating applicable Italian privacy laws.  The executives were accused of violating Italian law by having allowed a video showing an autistic teenager being bullied to be posted online.  The Google executives, Senior Vice President and Chief Legal Officer David Drummond, Chief Privacy Counsel Peter Fleischer and former Chief Financial Officer George Reyes, were fined and received six-month suspended jail sentences.

On February 22, 2010, the Federal Trade Commission issued a news release indicating that it had notified almost 100 organizations that personal data about their customers, students or employees had been shared from their computer networks on peer-to-peer (“P2P”) file sharing sites, thereby exposing the data of affected individuals to possible identity theft and fraud.  In its letters, the FTC urged recipient entities to review their internal security procedures and the security procedures of their third party service providers.  The letters also recommended that the ...

A computer user’s failure to secure his wireless network contributed to the defeat of his claim that a neighbor’s unwelcome access to his files violated the Electronic Communications Privacy Act ("ECPA").  The ECPA places restrictions on unauthorized interception of, and access to, electronic communications.

Cloud computing raises complex legal issues related to privacy and information security.  As legislators and regulators around the world grapple with the privacy and data security implications of cloud computing, companies seeking to implement cloud-based solutions should closely monitor this rapidly evolving legal landscape for developments.  In an article published on February 3, 2010, Lisa Sotto, Bridget Treacy and Melinda McLellan explore U.S. and EU legal requirements applicable to data stored by cloud providers, and highlight some of the risks associated with the use ...

Pursuant to a public complaint, on January 27, 2010, the Privacy Commissioner of Canada announced a new investigation into Facebook.  The investigation concerns the social networking site’s introduction of a tool that required its users to review their privacy settings in December 2009.  According to the complaint, Facebook’s new default settings allegedly made some users’ information more accessible than previously had been the case.  Elizabeth Denham, the Assistant Privacy Commissioner, indicated “[s]ome Facebook users are disappointed by certain changes being ...

The Federal Trade Commission’s second “Exploring Privacy” roundtable concluded Thursday, January 28, 2010.  The roundtable did not provide many firm conclusions, but it did help further refine some hard issues facing privacy protection.

Although Thursday’s hearing was intended to be devoted to technology issues, the role of regulation appeared to dominate the discussions.  “Everyone is dying to talk about regulation,” said Jessica Rich, Deputy Director of the Bureau of Consumer Protection, moderating a panel on Technology and Policy.

On January 25, 2010, the Financial Industry Regulatory Authority (“FINRA”) issued Regulatory Notice 10-06, Guidance on Blogs and Social Networking Web Sites (the “Guidance”) for securities firms, investment advisors and brokers.  FINRA, which is the largest non-governmental financial regulator, previously had issued guidance on other issues pertaining to interactive web sites, such as participation by securities firms and their employees in Internet chat rooms discussing stocks or investments.  The goals of the Guidance are to “ensure that—as the use of social media sites increases over time—investors are protected from false or misleading claims and representations” as well as “to interpret [the] rules in a flexible manner to allow firms to communicate with clients and investors using” blogs and social networking.

Microsoft is urging Congress and the information technology industry to act now to ensure that cloud computing is guided by an international commitment to privacy, security and transparency for consumers, businesses and government.  A survey commissioned by Microsoft found that while the general population and senior business leaders are excited about the potential of cloud computing, most are concerned about the security, access and privacy of their information in the cloud and believe the government should establish laws, rules and policies for cloud computing.  Microsoft ...

On January 18, 2010, the Privacy Commissioner of Canada, Jennifer Stoddart, announced a public consultation to examine the privacy issues associated with online tracking, profiling and targeting of consumers.  The Commissioner noted that the consultation will “provide a forum for the exploration of the privacy implications related to this modern industry practice, and the protections that Canadians expect.”  The consultation marks the first in a series to review emerging technologies that are likely to have a considerable impact on consumer privacy.  The announcement of a ...

In a discussion with The New York Times, Federal Trade Commission (“FTC”) Chairman Jon Leibowitz, and chief of the FTC’s Bureau of Consumer Protection, David Vladeck, indicated that Internet publishers and advertisers can expect the FTC to play a more active role in safeguarding consumer privacy.  Chairman Leibowitz highlighted that, in the past, the FTC’s approach to privacy has focused on consumer notice and consent, and whether consumers were harmed.  From the FTC’s perspective, however, the present model is problematic because companies have failed to provide consumers with meaningful notice that would allow them to make effective choices regarding their privacy.  This “advise-and-consent” model is broken, as it “depended on the fiction that people were meaningfully giving consent.”  In reality, few consumers take the time to inform themselves about the notices and choices outlined in privacy policies.

On December 26, 2009, the Standing Committee of China’s National People’s Congress passed a landmark new law that contains provisions affecting personal data. The new law will go into effect on July 1, 2010.

The P.R.C. Tort Liability Law is a wide-ranging law that imposes tort liability for matters ranging from environmental damage to product liability to animal bites. Certain of its provisions relate, expressly or in a general sense, to personal information. These provisions can cause data users to incur liability to data subjects for the mishandling of personal information.

On December 17, 2009, the Electronic Privacy Information Center (“EPIC”) filed a complaint with the FTC claiming that Facebook is engaging “unfair and deceptive trade practices” by changing its privacy policies.  Notably, the changes allow anyone who browses the Internet to view a Facebook user’s name, profile picture, gender, geographic region and list of friends.  Facebook has stated that it implemented these changes to make it easier to find individual users among the estimated 350 million Facebook users.

A class action complaint filed on December 9, 2009, in Illinois federal court alleges that WideOpen West, Finance, LLC ("WOW"), an Internet service provider, violated its users' privacy by "installing spyware devices on its broadband networks."  Valentine v. WideOpen West (N.D. Ill., No. 1:09-cv-07653).  This action against WOW follows the October 6, 2009, dismissal by a district court in California of similar claims against six out-of-state ISP defendants (including WOW) filed in November 2008 by the same lead plaintiff.  The court in Valentine v. NebuAd, Inc. et al. (N.D. Cal., No. 3:08-cv-05113) found that the ISP defendants were not subject to personal jurisdiction in California, leaving the now-defunct NebuAd as the only defendant in that case.  Plaintiff Valentine has now brought this action against WOW in the Northern District of Illinois.

On Monday, December 7, the Federal Trade Commission began a three-part series of roundtables collectively entitled "Exploring Privacy."  The conference opened with a presentation by Richard M. Smith featuring data flow charts he developed with FTC staff to illustrate the current “personal data ecosystem” and how personal information moves in various online and offline contexts.  The charts that served as the basis for his discussion (available here) offer a sense of the FTC’s understanding of today’s information marketplace.  Other panels covered topics such as consumer expectations, information brokers and online behavioral advertising.

On November 3, 2009, the Higher Regional Court of Düsseldorf (OLG Düsseldorf, Az. I-20 U 137/09) ruled on the duty to verify consent for email marketing with respect to purchased email addresses. According to the Court, a company that purchases email addresses for marketing purposes must verify customer consent itself – the company cannot rely on a data broker’s statement that it obtained the necessary consents.

This decision came in an interim injunction proceeding to cease unsolicited email marketing. The Court ruled in favor of the claimant, finding that the company ...

Commissioner Viviane Reding has been chosen as Commissioner for Justice, Fundamental Rights, and Citizenship in the new European Commission that is set to take office in early 2010 (assuming approval by the European Parliament).  Ms. Reding's responsibilities will thus include data protection, including the Commission's ongoing review of the EU framework for data protection.  She is currently EU Commissioner for Information Society & Media, where she oversaw review of the e-Privacy Directive and the EU legislative framework for telecommunications.  Commission President ...

On November 12, 2009, the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband e.V., “vzbv”), a non-governmental organization acting as an umbrella for 41 German consumer associations announced that the social networks Xing, MySpace, Facebook, Lokalisten, Wer-kennt-Wen and StudiVZ signed undertakings that they would discontinue use of certain terms and conditions and data protection provisions.  The vzbv sent warning notices to the six leading social network providers regarding a number of clauses.

The main criticism from vzbv referred to ...

On October 29, 2009, the European Commission (the “Commission”) proceeded to the second phase of infringement proceedings against the UK relating to the UK’s implementation of EU e-privacy and personal data protection laws.  EU Member States must ensure the confidentiality of communications by prohibiting interception and surveillance without user's consent.  The Commission maintains that the UK has failed to fully implement these requirements into its national laws and has identified three specific flaws in the existing UK laws governing the confidentiality of electronic communications:

• The UK does not have an independent national authority responsible for (i) supervising the interception of communications and (ii) complaints about unlawful interception of electronic communications, despite the requirement to this effect contained within EU laws and imposed on Member States;